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The following are questions frequently asked about Harbor Point Wall Split Air Conditioners. If you have any additional question feel free to contact us. Thank you

Q: What is a Harbor Point Wall Split Air Conditioner?

A: Harbor Point Air Conditioner is an air conditioner that is comprises of two unites that are connected to each other without ducts, but by means of copper tubing.

The condenser (outdoor unit) is placed outside of the building. The condenser delivers the coolant to the evaporator via copper tubing that enters the building through a small opening in the wall.

The evaporator (indoor unit) is installed on the wall in the room that is to be cooled. It intakes the warm air in the room, cools it by passing it through a heat exchanger, and dispenses the cooled (and filtered) air back into the room.

Q: What are the benefits of using a Harbor Point Wall Split Air conditioner versus a window air conditioner?

A: The benefits are as follows:

  • Super quiet operation
  • Does not block the window
  • No “seasonal” window re-installation required
  • High-energy efficiency
  • Improved indoor air quality due to multi-stage filtration
  • User-friendly remote operation
  • Aesthetic appearance

 

Q: Why do Harbor Point Wall Split Air Conditioners have a lower noise level than window air conditioners?

A: In conventional window air conditioners, most of the noise is generated by the compressor and fan, which are combined in a single unite mounted in a window. Harbor Point Wall Split Air Conditioner allows for separation of the noisy compressor and fan from the indoor unit. In addition, it utilizes and advanced fan design that further reduces noise from both the indoor and outdoor units.

Q: What are the cleaning recommendations?

A: The indoor unit comes with an easily removable front grille. If needed, it can be washed with soap and water or any other non-abrasive and neutral detergent.

Q: Can Harbor Point Wall Split Air Conditioners be operated with a remote control?

A: Yes. All Harbor Point Wall Split Air conditioners can be operated with wireless (infrared) remote controls. The controls are outfitted with large display screens and buttons that are easily visible in the dark. The remote controls allow for pre-programmed modes or can be used to for manual settings (airflow direction, fan speed, temperature setting, timer operation, etc.).

Q: What is the Sleep Mode Function?

A: Sleep Mode function, when activated, will result in gradual increase of temperature during the sleep time. This increase will not affect the comfort level but it will reduce the energy consumption.

Wall Split Type

Stop the air conditioner immediately if one of the following faults occur. Disconnect the power and contact the nearest customer service center.

  • Operation indicator or other indicators flash rapidly ( 5 times every second) and this flash can't be fixed by disconnecting the power and connecting again.
  • Fuse blows frequently or circuit breaker trip frequently.
  • Object or water penetrate the air conditioner.
  • Other abnormal situations.

TROUBLE CHECK POINTS ACTIONS
Unit does not operate. Has the circuit breaker tripped or the fuse blown? Reset the circuit breaker or replace the fuse with the specified replacement fuse.
Has there been a power failure? Restart operation when power is resumed.
Is the voltage too low? Confirm available voltage.
Cooling is abnormal low. Is the filter blocked with dust? Clean the air filter.
Has the temperature been set properly? Check and reset it if necessary.
Are the windows and doors opened? Close the windows and doors.
Is anything obstructing the outdoor unit? Remove the obstruction.
Is the fan speed too low? Change the fan speed selection.
Is the operation mode FAN or AUTO? Change to cooling operation or reset the temperature.
Heating is abnormally low. Is the filter blocked with dust? Clean the air filter.
Has the temperature been set too low? Check and reset it if necessary.
Are the windows or doors opened? Close the windows and doors.
Is anything obstructing the outdoor unit? Remove the obstruction.
Unit stops during operation. Has the OFF timer operated? Switch OFF timer function.
Has the room temperature reached the set temperature? Normal operation.
Air cleaning does not operate. On the indoor unit display, is the air cleaning lamp turned off and the checking lamp turned on? Press the RESET button. Air cleaning lamp is turned on after a minute. If not, call service representative.

Portable Type

TROUBLE CHECK POINTS ACTIONS
Unit does not start. Is the water full indicator blinking? Water tank is full. Dump the water out of the water tank.
Is the room temperature higher than the set temperature? (Heating Mode) Reset the temperature.
Is the room temperature lower than the set temperature? (Cooling Mode) Reset the temperature.
Unit does not cool enough. Are the windows or doors in the room closed? Make sure all the windows and doors are closed.
Are there heat sources inside the room? Remove the heat sources if possible.
Is the exhaust duct connected or blocked? Connect the duct and make sure it can fuction properly.
Is the temperature setting too high? Decrease the set temperature.
Is the air filter is blocked by dust? Clean the air filter.
The power shuts of at heating mode. The automatic over heat protection function. When the temperature at the air outlet exceeds 70°C / 158°F, the device will stop. Switch on again after the unit has cooled down.
Unit is noisy or vibrates. Is the ground level or flat enough? Place the unit on a flat level ground if possible.
There is a gurgling sound. The sound comes from the flowing of the refrigerent inside the air conditioner. Sound is normal.